State Farm® Insurance Agent Scott Stevens
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cristina De La Torre
September 30, 2025
5
out of
5
rating by Cristina De La Torre
"I received an auto insurance quote from Mayra at State Farm, and she was extremely professional, very responsive, and quick to provide all the information I needed. She answered every question with clarity and made the whole process such a positive experience. I was very happy with her service and have already recommended her to a family member. If you’re looking for auto insurance, definitely ask for Mayra — highly recommend!"
We responded:
"Thank you so much for your kind words and thoughtful recommendation! We’re thrilled to hear that Mayra provided you with professional, responsive, and clear service throughout your auto insurance quote process. It’s wonderful to know she made the experience positive for you. We truly appreciate you recommending her to your family member and look forward to continuing to assist you with all your insurance needs. If you ever have any questions or need further assistance, don’t hesitate to reach out!"
Joanna Romero
September 29, 2025
5
out of
5
rating by Joanna Romero
"The best State Farm in the CA. Mayra was able to help me get the best auto insurance and educated me on the importance of life insurance. Whether you just need questions answered or more information al the team staff is willing and able to assist you. Thank you all for such an awesome experience. Keep up the great work!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear Mayra and our team provided excellent service and helpful guidance. We appreciate your trust and support!"
Terry Deem
September 12, 2025
5
out of
5
rating by Terry Deem
"Scott and Laura are the best. They provide clear information, listen and answer all your questions and don't try to sell you products you don't need. I been a customer of theirs for a few years now and wouldn't think of changing or switching to anyone else. Thanks team for all you do for my family."
We responded:
"Thank you so much for your kind words and continued trust! Our entire team truly appreciate your loyalty and are committed to providing the best service for you and your family."
Goku Santana
September 9, 2025
5
out of
5
rating by Goku Santana
"Truly I tell you when you are in urgent need of someone to assist you here, by far hands down Myra has always been a very good representative. The communication is well understood, which leaves the decision making straight to the point and honest. Extremely grateful and satisfied. Thank you State Fame/Myra as well."
We responded:
"Thank you for your kind words! We're thrilled to hear that Mayra provided clear communication and excellent service. We appreciate your trust and support!"
Stephane Guichard
September 8, 2025
5
out of
5
rating by Stephane Guichard
"I have been a client for 15 years. I have never been disappointed: excellent customer service: advise, responsiveness, support. Particular thanks to Laura and Mayra who helped us a few times with navigating the premiums calculation (life insurance and car insurance) and with the aftermath of car accidents. Check after car was totaled came fast. Always good advise and the "let me help you / can do" attitude"
We responded:
"Thank you for your incredible loyalty over the past 15 years! We're thrilled to hear that Laura, Mayra, and the team have consistently provided you with excellent service and support. Your kind words mean a lot to us, and we're always here to help whenever you need."
Rodney Cullifer
September 2, 2025
5
out of
5
rating by Rodney Cullifer
"Updated Aug. 28, 2025 Another example of why we appreciate what Scott's team does for us each day. I contacted Scott's office today to add a new car to our insurance, and Laura Keeler listened to what I wanted to do, and then used her expertise to help us save money while ensuring we have the coverage we need. We can always count on Scott Stevens and his team to offer professional advice quickly and accurately! Thank you! ========================================= We have been with Scott for all of our insurance needs for over 18 years. He and his team have always been a great resource, and they do a great job of explaining all of the options and making suggestions that ensure we have the coverage we need, at the best possible price. The most recent example is the excellent job Viviana did for us. I called her last week about a windshield claim on our Mercedes, and she quickly answered all of my questions, offered suggestions, and provided me with a list of repair shops to consider. Unfortunately, the third-party administrator that State Farm uses created some confusion by issuing a repair order to the wrong shop. I called Viviana again, she immediately started making phone calls, and in less than 1 day everything was handled! Unfortunately, today outstanding customer support and service is often more of a rarity than the norm. Scott and his team continue to set the bar high by always treating customers the way they would want to be treated. Thanks to Scott, Viviana, and Scott's entire team for taking such good care of us."
We responded:
"Thank you for sharing your positive experience with our team. We take pride in providing excellent service and ensuring our clients have the right coverage at the best possible price. I’m thrilled to hear that Viviana went above and beyond to assist you with your recent windshield claim. I understand how important it is to have quick and helpful support during such situations. In today's world, outstanding customer support can be hard to come by, but our team strives to exceed expectations by treating our customers with the care and respect they deserve. We sincerely appreciate your kind words and will continue to provide the same level of exceptional service. Thank you for entrusting us with your insurance needs. "
Adam Ramos
August 23, 2025
5
out of
5
rating by Adam Ramos
"Good experience here first time with State Farm my agent Mayra did right by me and answered all my questions, great experience"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Eman
July 8, 2025
5
out of
5
rating by Eman
"What a great experience it was being able to work with Mayra Zavala with my insurance coverages on my vehicles. From having been insured by different companies in the past, she by far exceeded my expectations in every aspect. I want to thank you and the rest of your team for handling my needs efficiently."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
dorothy andres
June 24, 2025
5
out of
5
rating by dorothy andres
"Scott made the process so smooth for changing my home owners and car insurance"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
GNC Zangana
June 18, 2025
5
out of
5
rating by GNC Zangana
"We've been customers of this location for over six years, and we are consistently impressed with the level of customer service we've received. Laura always answers our questions promptly and is incredibly efficient when helping us with all of our insurance needs, as well as any other inquiries. We've filed claims in the past, and each time the process has been seamless and hassle-free. Everyone at this office is exceptionally helpful, especially Laura and Mayra. We highly recommend this office if you're looking for a transparent, fee-free experience combined with first-class service when it comes to insurance"
We responded:
"Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that our team, especially Laura and Mayra, has consistently provided you with the high level of service you deserve. Your kind words about our promptness and efficiency mean a lot to us, and we're delighted that your claims process has been seamless and hassle-free. Our goal is to ensure that every customer feels supported and well-informed, and it’s rewarding to know that we’ve achieved that for you. Thank you for your recommendation! We look forward to continuing to serve you and meeting all your insurance needs in the future. "
t tv
May 17, 2025
5
out of
5
rating by t tv
"Scott is so helpful and prompt in response to my requests for help on adjusting my policies. He was so friendly and easy to communicate with. I gave him A+!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Lizette Lomeli
December 23, 2024
5
out of
5
rating by Lizette Lomeli
"Mayra was an excellent agent. Made the process smooth and easy. She was easily accessible and flexible. She answered all of my questions. Trustworthy service I can count on."
We responded:
"Thank you so much for your review! We are thrilled to hear that Mayra provided you with such excellent service and made your experience smooth and easy. It’s great to know that her accessibility and responsiveness helped address all your questions. We pride ourselves on building trust with our clients, and your feedback reassures us that we are on the right track. If you need any assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!"
Rafael Rios
December 18, 2024
5
out of
5
rating by Rafael Rios
"Mayra Zavala De La Hoya was very helpful and made me feel like family."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know that Mayra made took care of your needs and made you feel like family. If you ever have any questions or need assistance, we’re here to help!"
Priscilla Jamir
December 17, 2024
5
out of
5
rating by Priscilla Jamir
"My representative Mayra was the absolute best! She was quick, thorough and very helpful in answering any questions and gave me multiple options . I ended up going with life insurance as well as auto (which isn’t something I was looking for but definitely needed) . So grateful for this great experience I had and would recommend her & State Farm to anyone I know"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Mayra provided you with such excellent service and that you found the options you needed. It's wonderful to know that you felt supported throughout the process, and we’re glad you chose both life and auto insurance with us. Your recommendation means a lot to us, and we look forward to serving you and anyone you refer in the future! If you have any more questions or need assistance, feel free to reach out."
Veli Aydoner
November 26, 2024
5
out of
5
rating by Veli Aydoner
"Viviana was incredibly helpful and found me not only one of the cheapest rates comparable to other companies, but one that still had more to offer than anyone else! In addition to that, the customer service of the office made choosing State Farm a no brainer for me."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Viviana was able to assist you in finding the best rate and that our customer service made your decision easy. We strive to provide exceptional service and value to our clients, and it's wonderful to know that we met your expectations. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Welcome to the Scott Stevens State Farm family!"
Manuel Zavala
October 3, 2024
5
out of
5
rating by Manuel Zavala
"Mayra helped me with my auto insurance. She was very helpful in explaining all of the coverage. This office has outstanding customer service.!"
We responded:
"Hi Manuel. Thank you for sharing your positive experience with us! We're glad to hear that Mayra was able to assist you with your auto insurance needs and provide helpful explanations about the coverage. We take pride in delivering outstanding customer service, and we're thrilled that we met your expectations. If you have any further questions or need additional assistance, please feel free to reach out. We're always here to help."
Vanessa Sanchez
October 3, 2024
5
out of
5
rating by Vanessa Sanchez
"Mayra help me and was very professional and I received exceptional customer service!"
We responded:
"Hi Vanessa. Thank you for your kind words and positive feedback! We're thrilled to hear that Mayra provided you with exceptional customer service and professional assistance. We truly appreciate your appreciation and value your satisfaction. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help."
Roman Ornelas
October 3, 2024
5
out of
5
rating by Roman Ornelas
"Thank you Mayra for your help, you made it quick and easy to get my cars all insured I appreciate your help !"
We responded:
"Hi Roman! Thank you for taking the time to leave us a positive review! We are thrilled to hear that Mayra was able to assist you in getting your cars insured quickly and easily. We truly value our customers' satisfaction, and we are glad that we could provide you with the help you needed. If you have any further questions or require any additional assistance, please feel free to reach out to us. We are always here to help."
Yanira Zavala
October 2, 2024
5
out of
5
rating by Yanira Zavala
"Just recently went back to State Farm for auto insurance ! Mayra is always very helpful and always great positive attitude"
We responded:
"Welcome back Yanira! I’m glad Mayra was helpful and made you feel at ease."
Richard Sanchez
October 1, 2024
5
out of
5
rating by Richard Sanchez
"I had the pleasure of working with Mayra, my insurance agent, after I was rear-ended recently, and I can't recommend her highly enough! She was incredibly compassionate and took the time to answer all my questions, guiding me through the claims process with ease. Her informative approach made a stressful situation much more manageable. Mayra's support and expertise truly made a difference during a challenging time. If you need an insurance agent who genuinely cares and knows her stuff, Mayra is the one to call!"
We responded:
"Hi Richard. Thank you so much for your kind words and recommendation! We are thrilled to hear that Mayra provided you with compassionate support and expert guidance during your recent incident. We appreciate your trust and are glad she made a positive difference during such a challenging time. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for your feedback!"
Shelly Betancourt
September 27, 2024
5
out of
5
rating by Shelly Betancourt
"Wanted to take the time to thank Mayra for all her help for our insurance needs … She was definitely a great help … She was able to get my family a much lower rate and quick …. Looking forward to conducting business in the future and will definately be referring friends and family ;)"
We responded:
"Thank you so much for taking the time to leave us a review, and we're thrilled to hear that Mayra was able to assist you with your insurance needs! We truly value your business and appreciate your trust in our services. We are committed to providing excellent customer service and ensuring that our clients receive the best possible insurance solutions. We look forward to serving you in the future and appreciate any referrals you send our way. Thank you again for choosing us as your insurance provider!"
Steven Muniz
September 1, 2024
5
out of
5
rating by Steven Muniz
"Mayra Zavala was amazing! She was very professional and answered all my questions. Very kind and a good listener. I recommend you ask for Mayra to answer all your insurance needs! I’m very happy with her service. Thank you State Farm!"
We responded:
"Thank you for your positive feedback and recommendation! We are delighted to hear that Mayra provided you with professional and attentive service. It's great to know that she answered all your questions patiently and with kindness. We're glad you are satisfied with your new insurance and appreciate you choosing our services. If you have any more questions or need assistance in the future, feel free to reach out. Thank you once again!"
Rishi Freejoy
August 30, 2024
5
out of
5
rating by Rishi Freejoy
"Scott Steven's State Farm Insurance branch was extremely helpful in catering to my specific situation. Viviana was especially knowledgeable and patient, as she helped me navigate my homeowner's insurance and car insurance needs for both California and Arizona. I didn't have all of the information I needed at first, and Viviana followed up with me to ensure that I had all of the coverage I needed on time. I would recommend this branch and Viviana to help anyone shopping around for new insurance or looking to extend their current coverage."
We responded:
"Thank you for taking the time to share your positive experience with our office and specifically Viviana. We are delighted to hear that Viviana's knowledge and patience were instrumental in assisting you with your homeowners and car insurance needs in both California and Arizona. We appreciate Viviana's dedication in following up to ensure that you had the necessary coverage on time. Your recommendation means a lot to us, and we look forward to assisting you and anyone else in their insurance journey."
Negin
June 27, 2024
5
out of
5
rating by Negin
"It has been an absolute pleasure working with Laura. She is caring, efficient and helpful. She has taken care of setting up insurance for both of my parents. I would highly recommend their agency and especially Laura for any insurance needs."
We responded:
"Thank you for sharing your experience with Laura and our agency! I appreciate your time and thank you for your business. "
cindy kim
May 16, 2024
5
out of
5
rating by cindy kim
"State Farm insurance at Scott Stevens is the best place to have your insurance. I love all the staff this location. They are so friendly, informative , and very helpful. I am so blessed to have the best agents who help me always as a family member. Thank you Laura for helping me out so kindly. I am so happy all your help. Best insurance team ever!!🙏"
We responded:
"We are sincerely grateful for your kind words. Our dedicated staff takes great pride in being friendly, informative, and extremely helpful. Your happiness is our utmost priority, and we are honored to be recognized by you. Thank you for choosing us!"