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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Desiree Olmos

July 28, 2026

5  out of  5
rating by Desiree Olmos
"Mayra made the whole process of getting life insurance a lot easier than I expected. She took the time to answer all of my questions, explained everything in a way that actually made sense, and never made me feel pressured. You can tell she genuinely cares about helping people find the right coverage instead of just making a sale. I definitely recommend reaching out to her if you’re considering life insurance!"
We responded:
"Thank you so much for your kind review! We really appreciate you taking the time to share your experience. I’m glad Mayra was able to make the process feel easier and that you felt comfortable asking questions—your trust means a lot. If you ever need anything as your needs change, we’re here to help. Thanks again for the recommendation!"
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Kendy Lindsay

July 24, 2026

5  out of  5
rating by Kendy Lindsay
"Mayra was amazing! Answered all my questions and was very thorough."
We responded:
"Thanks for the wonderful review! We’re so glad to hear Mayra was able to answer all your questions and was thorough throughout. We really appreciate your feedback and hope to see you again soon!"
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Shelly Michaels

July 23, 2026

5  out of  5
rating by Shelly Michaels
"I am very pleased with the service I receive at my State Farm office in Irvine. I’m always greeted with someone kind on the phone and they’re always willing to help find quick answers to my questions or seek the best solution to whatever my need is. I’ve been a long-standing customer and will continue to keep my policies with this branch because I feel valued and consistently taken care."
We responded:
"Thank you for your kind words and continued trust in Scott Stevens State Farm Insurance in Irvine! We’re proud to provide personalized insurance solutions and exceptional customer service. Our team is committed to delivering quick, reliable answers and ensuring every policyholder feels valued. We look forward to protecting what matters most to you for many years to come!"
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Marlaine Wheelihan

July 22, 2026

5  out of  5
rating by Marlaine Wheelihan
"State Farm has consistently provided outstanding customer service over the years, and this office was no exception. Laura made the process of transferring my policy from out of state quick and seamless. Within an hour, everything was in place, and she made the entire experience easy and stress-free. I truly appreciate her efficiency, and excellent service!"
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Jacqueline Todd

July 21, 2026

5  out of  5
rating by Jacqueline Todd
"Laura is always so helpful and professional. She is quick to respond and very knowledgeable. She makes everything so easy and is always very approachable."
We responded:
"Hi Jacqueline, thank you for the great review! We’re so glad to hear Laura was professional, knowledgeable, and quick to respond, and that she made the process feel easy and approachable. We truly appreciate you taking the time to share your experience."
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Burro-uno Mndeleft

July 16, 2026

5  out of  5
rating by Burro-uno Mndeleft
"We have been with Richard and Scott Stevens, Laura, Mayra, and Cindy over 30 years. They are always courteous and very patient when you ask questions. It's professionalism one seldom encounters anymore. Close friends first recommended them to us, and we now also do so to anyone who appreciates a more personal rapport when you need it most!"
We responded:
"Thank you so much for your review! We truly appreciate your loyalty and the trust you’ve placed in Richard and Scott Stevens State Farm, as well as Laura, Mayra, and Cindy over the past 30 years. It means a lot to hear that their professionalism, patience, and personal attention have made a difference for you. We’re honored to be recommended by you and will continue doing our best to provide the personalized support our clients value."
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Dan Conde

July 15, 2026

5  out of  5
rating by Dan Conde
"I highly recommend Mayra for all your insurance needs! She made the entire process easy to understand, answered all my questions, and helped me find the right coverage without any pressure. Honest, knowledgeable, and genuinely cares about their clients. If you’re looking for life, auto, home, or any other insurance, you won’t be disappointed!"
We responded:
"Hi Dan, thank you so much for your kind review and strong recommendation! We’re thrilled to hear that Mayra made the process easy to understand, answered all your questions, and helped you find the right life insurance, auto insurance, and home insurance coverage without any pressure. We truly appreciate your trust and your support—please don’t hesitate to reach out anytime you need help with anything."
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Judy Desbans

July 15, 2026

5  out of  5
rating by Judy Desbans
"Scott and team, especially Laura Keeler, are extremely knowledgeable, responsive, and helpful in all aspects of our various policies and circumstances. I highly recommend them for any insurance needs."
We responded:
"Hi Judy, thank you so much for your wonderful review! We’re thrilled to hear that our team at Scott Stevens State Farm —especially Laura Keeler—were able to help you with your different policies and circumstances. Your recommendation means a lot to us. If you ever need anything in the future, we’re here for you!"
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Fernanda Rivas

July 13, 2026

5  out of  5
rating by Fernanda Rivas
"wish i had switched years ago everyone here actually listens no robotic scripts or transfer hell they chased down a claim question i had been sitting on for weeks at my old place it has that small town feel without that weird pushy vibe and they followed up months later on something like who does that super chill easy experience why would you go anywhere else"
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Mateo Davis

July 10, 2026

5  out of  5
rating by Mateo Davis
"couldnt believe how good this place was, it totally blew away my expectations"
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Lucas Miller

July 9, 2026

5  out of  5
rating by Lucas Miller
"went back again for my policy review and scott made it quick as always."
We responded:
"Thank you for taking the time to post your review Lucas! We continue to work on providing remarkable service. "
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michael sapien

July 9, 2026

5  out of  5
rating by michael sapien
"Mayra was super helpful and great insurance quote"
We responded:
"Thank you Michael! I’m glad Mayra was able to assist you. We look forward to working with you. "
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Emilio Quijano

July 6, 2026

5  out of  5
rating by Emilio Quijano
"Mayra recently gave me a life Insurance quote. She is very helpful, and explained the process very well."
We responded:
"Thanks for the wonderful review! We’re so glad Mayra could help you with your life insurance and clearly explain the process. We truly appreciate your trust—please let us know if we can assist you with anything else."
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Lauren Rivera

July 1, 2026

5  out of  5
rating by Lauren Rivera
"I have worked with Scott Stevens and his amazing team for about 15 years now. His team is responsive, knowledgeable, friendly and professional. We trust them with all our insurance needs from auto to personal articles to homeowners. You can’t go wrong!"
We responded:
"Hi Lauren! Your business over all these years is greatly appreciated. I’m glad we’ve been able to provide professional and trustworthy service. Thank you for your kind words!!"
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Matthew and Pamela Foss

June 25, 2026

5  out of  5
rating by Matthew and Pamela Foss
"We want to take this opportunity to share our comments and let everyone know how pleased and impressed we are with our State Farm agent, Scott Stevens. We had several policies (Home, Auto, and Life) with a different State Farm agent in northern CA. We made the decision a couple years ago to move to an office closer to our primary residence in Woodbridge so we could visit the office and have a closer relationship with our agent.
Scott did a thorough walk-thru of our policies, listened to our needs, and made sure everything was exactly what we needed. He identified several opportunities for savings and helped us evaluate and mitigate a number of risks. Scott has stayed in touch on all requested follow-ups, and he has taken the lead to ensure everything on our to-do list moved forward to completion. All this was done without any pressure to buy new products or services. He is truly the best State Farm agent we have met, and we could not be more thrilled with the personalized service from him and his staff. We highly recommend Scott Stevens."
We responded:
"Thank you so much for the kind words and for taking the time to share your experience. I truly appreciate your trust and I’m glad you felt supported throughout the review of your Home, Auto, and Life policies. It means a lot that you noticed the thorough walkthrough, the opportunities for savings, and the follow-ups—without any pressure to buy something new. I’ll continue to be here to help you stay on top of everything and to make sure your to-do list moves forward to completion. Your recommendation means a great deal to me and to our team. Thank you again!"
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bussikuski

June 24, 2026

5  out of  5
rating by bussikuski
"Quick response time, competitive rates. Great customer service!"
We responded:
"Thank you for the wonderful review! We’re glad you experienced a quick response time, competitive rates, and great customer service. We truly appreciate your business!"
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simplitek

June 3, 2026

5  out of  5
rating by simplitek
"My entire family has been on State Farm through Scott Stevens for the past 25 years. During that time we have had several minor claims and they have been handled so professionally: most of the time we call them and give them the information and they just go take care of it. Their customer support is simply outstanding. We are moving out of state soon and I can only hope that we get a new State Farm rep who is at least as good as Scott Stevens. Can't recommend this agency highly enough."
We responded:
"Thank you so much for the wonderful review! We truly appreciate your family’s 25 years of loyalty to Scott Stevens State Farm. It means a lot to hear that your questions and concerns have been handled professionally and that our team has been there to make the process easy.

We’re wishing you all the best with your move out of state, and we hope your next agent provides you with the same level of service. If there’s anything we can help with before you go, please don’t hesitate to reach out."
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Duane M

May 7, 2026

5  out of  5
rating by Duane M
"I've used Scott for several years for Medigap coverage. When time came to insure a new house in Arizona I immediately went to Scott who is knowledgeable, friendly and efficient. He's one of the top professionals I've dealt with in any field, and I would highly recommend him to anyone looking for insurance."
We responded:
"Thank you Duane for your continued trust in Scott Stevens State Farm for your Medigap coverage and new home insurance in Arizona! We’re proud to offer knowledgeable, friendly, and efficient insurance services tailored to meet your unique needs. We appreciate your high recommendation and look forward to protecting your health and home with trusted coverage for years to come."
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Asteria Alvarez

May 7, 2026

5  out of  5
rating by Asteria Alvarez
"Mayra at was absolutely wonderful to work with. She is kind, thoughtful, hardworking, and very professional. She stays on track, values your time, and makes the entire process feel smooth and stress-free. She answered my questions thoroughly and always made me feel taken care of and content after every interaction. Highly recommend her!"
We responded:
"Thanks so much for your kind words! We’re thrilled to hear Mayra made your experience with Scott Stevens State Farm in Irvine smooth and stress-free. She’s great at answering questions and making sure you feel taken care of. We appreciate your recommendation and look forward to helping with all your insurance needs!"
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Dav U

May 5, 2026

5  out of  5
rating by Dav U
"Inpecable customer service, everyone super - friendly and they all try to find the best option for your situation! Wholeheartedly reccomend! cheers"
We responded:
"Thank you so much for your kind words and wholehearted recommendation! We’re thrilled to hear that our team provided impeccable customer service and helped find the best option tailored to your situation. At Scott Stevens State Farm, we pride ourselves on friendly, personalized service to ensure every customer feels valued and supported. We look forward to serving you again soon!"
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Sammy Diaz

May 1, 2026

5  out of  5
rating by Sammy Diaz
"Mayra was absolutely amazing to work with! She made the whole insurance process so easy and stress-free. She walked me through my life insurance policy, answered all my questions with so much patience, and made sure I got the best coverage for my needs."
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Mayra provided you with a stress-free and clear life insurance experience. At Scott Stevens State Farm, we believe that securing the right life insurance coverage is essential for protecting your loved ones and ensuring financial peace of mind. We're proud to have a dedicated professional like Mayra who makes navigating life insurance simple and personalized."
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Rose

April 30, 2026

5  out of  5
rating by Rose
"Very good customer service!
Mayra is very informative and responsive. She is very kind and always answering all the questions I have regarding policies.
I highly recommend contacting Mayra! She is very knowledgeable and amazing!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Mayra provided you with excellent customer service and thorough, responsive support. We pride ourselves on knowledgeable and attentive assistance, and your recommendation means a lot to us. We look forward to helping you again!"
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Araceli Trejo

April 23, 2026

5  out of  5
rating by Araceli Trejo
"Mayra helps us get insured quickly! Anytime we have questions she is quick to respond! Thank you for your great customer service! We recommend!"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Mayra was able to help you get insured quickly and provided prompt responses to all your questions. Providing outstanding customer service is our top priority, and we're glad Mayra exceeded your expectations. We truly appreciate your recommendation and look forward to continuing to support your insurance needs in the future!"
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Christina Preciado

April 23, 2026

5  out of  5
rating by Christina Preciado
"I just had a wonderful conversation with a State Farm agent, Mayra. Great customer service very helpful. Answered all my auto insurance questions"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mayra provided you with excellent customer service and was able to answer all your auto insurance questions. At State Farm, we pride ourselves on having knowledgeable and friendly agents like Mayra who are dedicated to helping our customers find the best insurance solutions. We appreciate your trust and look forward to serving you again!"
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Kevin W

April 15, 2026

5  out of  5
rating by Kevin W
"Super agent Mayra Zavala was great in helping me secure my refund. Thanks!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that Mayra Zavala was able to assist you effectively and help secure your refund. We appreciate your feedback and look forward to serving you again in the future!"